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RF Professional Services

On-Site Services and Support for RF Solution Implementation

Digi International provides wireless connectivity devices for a wide range of protocols, topologies, ranges and power needs. Digi RF Product Services are designed to assist customers in successfully implementing and integrating RF products and solutions.

Site Survey | Integration | Product Training

Site Survey, Configuration and Setup

All service packages include two hours of follow-up consultation.

Description:
Digi representative goes to customer site to assess placement of Digi RF products.
  • Conduct survey of site’s RF environment (physical surroundings, signal strength and presence of RF interference).
  • Assist in basic setup and configuration of Digi products and RF-related devices.
  • Create Statement of Work and obtain approval prior to trip.
Deliverables:
  • Summary and recommendations document with site survey map.
  • Other items as defined in the Statement of Work.

Site Survey | Integration | Product Training

Integration, Optimization and Troubleshooting

All service packages include two hours of follow-up consultation.

Description:
Digi representative works at Digi location or customer site to incorporate Digi products with customer applications and equipment.
  • Assist with in-depth analysis to resolve implementation challenges.
  • Create Statement of Work and obtain approval prior to beginning work.
Deliverables:
  • Defined by Statement of Work.

Site Survey | Integration | Product Training

Product Training

Classes can be held at a Digi or customer-chosen location. (+ expenses if not a Digi location.)

All service packages include two hours of follow-up consultation.

RF Basics & Product Integration (One Day)

Description:
Introduction to RF principles, site surveys, range tests and how to configure and integrate Digi products. Presentation covers general topics, with some customization as needed for the customer. May include multiple customers unless specific arrangements are made.

Includes:
  • Printed/Digital training materials
  • Development kit (or other relevant product)
  • Lunch

Advanced Engineering Design (One Day)

Description:
In-depth instruction on mesh and repeater networks, packet addressing, AT/Transparent and API modes, sleep modes and battery life factors. Training is customized to specific customer needs.

Includes:
  • Printed/Digital training materials
  • Development kit (or other relevant product)
  • Lunch

RF Basics & Product Integration + Advanced Engineering Design (Two Days)

Description:
Customers may choose to schedule both training sessions back-to-back over a two-day period. This two-day session includes everything listed in the one-day session descriptions.

Featured Models/Part Numbers

  North America: International:  
RF Site Survey, Configuration and Setup. Hourly rate: $150 + expenses (4 hour minimum).
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XSP-SCS-H
Not Applicable

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RF Site Survey, Configuration and Setup. Daily rate: $995 + expenses.
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XSP-SCS-D
Not Applicable

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Integration, Optimization and Troubleshooting. Hourly rate: $200 + expenses (4 hour minimum if on-site).
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XSP-IOT-H
Not Applicable

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Integration, Optimization and Troubleshooting. Daily rate: $1,295 per day + expenses (if on-site).
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XSP-IOT-D
Not Applicable

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RF Basics & Product Integration (One Day). $700 per person, with flexible group rates.
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XSP-PT-B1
Not Applicable

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Advanced Engineering Design (One Day). $700 per person, with flexible group rates.
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XSP-PT-A1
Not Applicable

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RF Basics & Product Integration + Advanced Engineering Design (Two Days). $1,400 per person, with flexible group rates.
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XSP-PT-2
Not Applicable

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